Application Steps for Online Electricity Subscription

An electricity subscription is one of the first important steps when moving or starting a new business. While in the past you had to visit a customer center to apply for an electricity subscription, you can now complete the process much more quickly, smoothly and hassle-free thanks to online services. Today, many supply companies allow customers to apply for an electricity subscription online just in a few seconds without having to leave their home. If you’re looking to switch on the energy in your new place, get your business up and running, or take over an existing subscription, online applications are a quite practical solution for you.

Aydem Perakende customers can use the online channel to complete the application process for a place with deactivated energy (i.e. if the previous user has left the place and deactivated the energy).

Online subscription systems are quite convenience for both individual users and corporate customers. You can upload documents online, verify your identity and pay the security deposit at the comfort of your home.

So, how do you apply for an electricity subscription online? What documents are required in the application process? How many steps it takes to complete the process? Let’s take a look at all the details together.

What is an Online Electricity Subscription?

An online electricity subscription means creating an electricity usage contract digitally on the website of the electricity supply company or e-Government without making a physical application. This allows users to quickly complete their subscription steps without having to visit customer centers. Online electricity subscription can be used both for new subscriptions and subscription transfers (transferring an existing installation to another user). This enables moving processes to be much more organized and manageable. This ensures that:

• The subscription contract is created electronically.
• Identity verification is done digitally.
• Documents required for an electricity subscription are uploaded online.
• Security deposit is paid via online channels.
• The request to activate electricity is submitted online.

Benefits of an Online Subscription Application

An online electricity subscription is convenient for users in numerous aspects. Benefiting from these advantages, users can manage their subscription processes much more quickly and conveniently. You can also benefit from the following advantages to start your subscription process right away:

• You can make an application at any time of the day without waiting in queues at the customer center or having to check working hours.

• All you need to do is upload required documents to the digital platform via a camera or a scanner.

• If you need to activate the electricity in the house you have just moved in, you can submit the application in just a few minutes.

• It is a quite safe process especially in busy periods or in times when there is a health risk.

• As long as you are connected to the internet, you can manage the whole process via your phone, tablet or computer.

• Corporate users can upload documents digitally to follow up the process professionally.

• The security deposit you have to pay, the cut off/restore fees and other items will be clearly shown on the application screen.

Required Documents for an Online Electricity Subscription

In the online electricity subscription process, some details and documents must be uploaded to the system. These documents are almost always similar although they may differ slightly depending on the supply company. For an online electricity subscription, often the following documents and details are required:

• ID card

• Title deed or rental contract

• Compulsory earthquake insurance (DASK) policy

• Contact details such as a phone number and an e-mail address

• IBAN No.

• Installation or meter details

• For corporate subscriptions, additional documents might be required such as the trade registry gazette or signatory circular.

A Ste-by-Step Guide to Online Electricity Subscription

An online electricity subscription is a step-by-step process that is quite organized. It can often be completed in 10 to 15 minutes. The application usually comprises of the following steps:

• You log in to the online services center of the authorized supply company to access to the subscription application screen.
• You access the system via your Turkish ID Number, phone verification or your e-Government details.
• The system will then show the installation number, meter details or previous subscription records of the place you have just moved into.
• You upload some documents (an image of your ID card, your title deed or rental contract, or the DASK policy) to the system to ensure that your application is verified.
• Your electricity usage contract will then be displayed in the digital environment. Then, you review and confirm the terms, conditions of use and your rights.
• The system will automatically calculate the security deposit. You can pay online with your credit card or request that it is included in your electricity bill.
• After the payment, the activation request will be submitted. The authorized team will visit the place of installation to activate the energy shortly.
• In some regions, meters can be activated remotely. In this case, a visit will not be required.
• Once all steps are completed, the subscription contract and application details will be sent to you via e-mail.

Electricity Subscription Application via e-Government

e-Government is one of the most common ways to apply for an electricity subscription online.Electricity subscription applications via the e-Government are secure and in direct integration with the supply company.Subscription processes via e-Government are usually one of the quickest solutions. Furthermore, there is no confusion of information as all records are stored in the central system.Below are the steps to apply for an electricity subscription via e-Government:

• You access the system using your Turkish ID Number and password, mobile signature, via SMS verification or online banking.
• You access the Electricity Subscription menu.
• The system will verify your identity and list your subscription history.
• You can use the installation number to submit an application or state that you want to create a new subscription.
• You will need to upload some details and documents to the system such as a DASK policy, your ID card and the rental contract.
• The system will automatically calculate the security deposit. 
• Once your application is confirmed, the supply company will create an activation plan.

Security Deposit and Pricing

The security deposit paid during an electricity subscription is aimed to cover potential risks during the consumer’s usage period and to secure the contract.

Security deposit is paid mandatorily when you:

• Have the subscription in your name,
• Move into a new house,
• Open a new workplace,
• Take over a subscription.

The security deposit is calculated based on the type of subscription (residential, commercial, industrial), the installation capacity, the tariff type (single term, double term) and the applicable regulations. As per the tariffs set by the Energy Market Regulatory Authority (EPDK), each subscription category has a specific unit rate. This fee is calculated based on the kWh capacity and the type of subscription.

The security deposit will be refunded to your current IBAN number or your bank account via PTT when you

• Deactivate the subscription,
• Have paid all debts

Online Subscription Services by Aydem Perakende

One of the companies that supply electricity to millions of users, Aydem Perakende offers quite powerful and practical solutions in the online application process. You can use Aydem Perakende’s online service center to submit an online subscription request in just a few minutes. What you can do using Aydem Perakende’s online subscription services:

• Quick application using your Turkish ID number, installation number or contract account number
• Uploading digital documents
• Convenient payment of security deposits
• e-Government integration
• Creation of online contracts
• Tracking your subscription activation appointment
• Digital service infrastructure that can be accessed 24/7.

If you are looking to save time in busy times like when you are moving, Aydem Perakende’s online subscription channels offer swift solutions.

Visit Aydem Perakende’s online services center now to apply for a subscription effortlessly using your installation number, identity details and required documents.

Frequently Asked Questions

Is an e-Government password mandatory to apply for an electricity subscription online?

If you are sending the online application via e-Government, it is mandatory that you log in using a verification method such as your e-Government password, mobile signature or online banking. However, logging in to e-Government may not be mandatory for some applications submitted on the websites of certain authorized supply companies.

Is it possible to cancel an online electricity subscription application?

If you have made a subscription application online, you can cancel it before it is approved. To do so, you need to contact the online service center or customer services of the electricity supply company you have applied to.

What do you need to do if you do not know the meter number during an application?

If you do not know the meter number, you can check the label on the electricity meter to see it. You can also get information from the building’s management, property owner or the previous subscriber.

Is it possible to make an online application in every city?

Online subscription is possible in many areas in Türkiye. The scope of service may differ based on the electricity supply company authorized in your current city. In most cities, digital application is possible and it is quicker compared to physical applications.