Electricity Subscription for Tenants: Documents, Fees and Application

Electricity subscription for tenants covers the official procedures to follow so that the electricity service can be used in the rented house in a legal and uninterrupted way. A tenant who has moved into a new house must always take out the subscription in their own name. This process ensures that consumption is billed correctly and avoids any potential legal and financial problems that might arise in the future. In order to start an electricity subscription, ID details, tenancy agreement and the relevant deposit amount are usually required. Different documents, like a document of residence, may be requested when necessary. Knowing how the process works makes the moving much easier. Let us take look at all the details on electricity subscription for tenants.

Required Documents and Application Steps

As a tenant, the steps to follow for an electricity subscription application are quite clear. First of all, you need to make an application to the electricity retail company that is associated with the house you have moved in, or to a different electricity supply company. If this is the first time a subscription is being opened at the relevant address, you need to make a connection agreement with the electricity distribution company. However, if it is a subscription transfer, then you can apply to the electricity retail company to directly make a transfer of subscription. Applications can be made on the relevant company’s website, physical branch offices or via e-government. During application, you need to select whether the subscription is new or a transfer. Once you have entered the required details into the system, you will be requested to pay a deposit amount and a subscription fee. The companies responsible for distributing and transmitting electricity will start the process once they receive the application. Once all steps are fulfilled, the subscription process will be completed in the shortest time possible. In case of a power outage, you can call “186” for the call center; for other topics related to subscription, you can contact 0850 800 0 186 for support.

Some document and details must be ready for the tenant electricity subscription process to be completed smoothly. Similar documents are also requested for tenants’ business electricity subscription. The documents and details required for tenants’ electricity subscription are:

• Document proving that the relevant location has the right of use (tenancy agreement, title deed, document of residence, etc.)

• Validation of the ID certificate of the Republic of Türkiye

• A previous electricity bill of the same meter

• Compulsory Earthquake Insurance (DASK) Policy

• Payment receipt of the subscription fee and the deposit amount

In the application process, required documents must be complete. Documents might vary for business electricity subscription for tenants. 

Electricity Subscription Fees and Deposit Amount for 2026

In 2026, tenants wishing to start an electricity subscription must pay certain basic amounts. Electricity subscription fee is the amount paid so that the first connection to the point of use is made and the contract enters into force. The subscription fee is collected by the authorized electricity suppliers. This fee is recalculated annually according to the power of the installation, based on the unit prices determined by the Energy Market Regulatory Authority (EPDK). This fee includes electricity meter check, restoring and technical services. Electricity subscription fee of tenants is one of the items that must be included in the budget in the moving process.

Regulations for the electricity market are made by the Energy Market Regulatory Authority (EPDK). For 2026, the eligible consumer limit is 500 kWh minimum. Authorized supply companies request a deposit amount from the consumer against risk of debt that might arise in cases of termination of contract or changing the place of use. The deposit amount is calculated on a kW basis according to the power of the place of use and the consumer group.

Following cancellation of the subscription, the deposit amount shall be returned subject to the full settlement of any and all outstanding liabilities.

Is It Possible To Open An Electricity Subscription Without A Tenancy Agreement?

A tenancy agreement is a prerequisite for the submission and processing of any electricity subscription application. The mere submission of a written declaration asserting that responsibility belongs to the applicant shall not suffice to complete the transaction, even where the electricity remains active and a Retail Sales Contract (RSC) is currently effective at the premises.

In order to make an application for electricity subscription, it is mandatory that the applicant submits an official document proving that they have the right of use at the relevant address. It can be a tenancy agreement, a certificate of residence or a title deed.

In short, the electricity subscription process cannot be completed without a tenancy agreement, a certificate of residence or a similar document proving the right of use.

Electricity Subscription for Tenants via e-government

Electricity subscription application for tenants via e-government is a practical solution that can be used only if the electricity is cut off and there is no active retail sales contract (PSS) at the address.

Once you have logged into the system, you need to select the electricity company that provides service to the relevant location. Then, on the screen for individual subscription application, select the new application step. In the next step, choose the appropriate inquiry method. After entering the installation details, select tariff and enter the policy and property details to the system. In the last step, check contract submission and contact details and confirm the application on the preview screen. Once all steps are completed, you can view the result on e-government.

Cancellation and Transfer of Subscription for Tenants

Cancellation of electricity subscription for tenants is one of the steps to complete in the moving process. Once the subscription is terminated, the deposit amount will be refunded if certain conditions are met. For this, the last electricity bill must be paid in full. After the electricity meter is closed, the last consumption -if any- is calculated and a check is performed for debts. If there is no debt, the deposit amount will be sent to the relevant bank account or paid in cash, depending on the user’s request. If there is a debt, the amount payable will be deducted from the deposit amount and the remaining balance will be refunded. The refund process shall be carried out on the basis of the provisions stipulated under the Consumer Services Regulation.

Transfer of electricity subscription is easier compared to the cancellation process. The new tenant can make an application in their own name to take on the subscription without cancelling it. To do this, the tenant must submit an ID cart, a valid tenancy agreement and a Compulsory Earthquake Insurance (DASK) Policy. Thanks to this transfer, the use of electricity continues without any interruptions. The new tenant thus officially takes on the responsibility of consumption.

Application Details for Foreign Tenants

Foreign tenants must fulfil some special criteria to apply for electricity subscription in Türkiye. In the application process, the requested document include a valid ID or residence permit, a Compulsory Earthquake Insurance (DASK) Policy and a tenancy agreement or a title deed. It is also mandatory to submit the document of residence and the number of the electricity meter. Electricity subscription cannot be started for foreigners without an official address record in Türkiye. Foreigners can make their applications only at branch offices of the relevant electricity retail companies; it is not possible via e-government. 

If this is the first time that a subscription is starting at the relevant address, then a connection agreement must be signed with the electricity distribution company responsible for that region.

Electricity Subscription for Tenants - Short Summary

Tenants must start the subscription in their own name.

An ID, a tenancy agreement and a DASK policy is required for application.

Applications can be submitted online, via e-government or at service points.

Frequently Asked Questions About Electricity Subscription for Tenants

How many days does it take to open a tenant’s electricity subscription?
→ As a general rule, within three (3) to seven (7) days following the finalization of the application.

Is it possible to open an electricity subscription without a tenancy agreement?
→ Even though there is not a tenancy agreement, a valid and proving document showing that the person has the right of use must be submitted (e.g. a certificate of residence, title deed, etc.); otherwise, an electricity subscription cannot be started.

What happens if the tenant does not cancel the electricity subscription?
→ As long as the subscription is not cancelled, the consumption will be considered the tenant’s responsibility, and this may be considered unauthorized use. In this case, the consumption, potential debts and penal items of the next tenant may be reflected on the previous tenant.

Can foreign tenants submit an application on e-government?
→ No; they can submit their applications at branch offices only.

Benefits Aydem Retail Offers for Tenants

Aydem Retail offers various solutions to make the electricity subscription process quicker and easier for tenants. Online application channels allow you to complete the relevant steps without going to a branch office, opening or transferring subscriptions easily in the moving process. Bill tracking, payment options and information services also allow the tenants to manage the process more conveniently. Check out the solutions by Aydem Retail now and contact the service channels to get immediate information about your concerns if you want to save time and complete the relevant steps easily in your moving process.