Check Your Deposit Amount: Online and Easy Methods

One of the important items requested from the subscriber in electricity subscription is the deposit amount. This fee secures your electricity consumption. It is also considered part of your subscription contract. When starting an electricity subscription, you can keep the process under control if you know how to check your deposit amount and when it can be refunded.  So, getting familiar with the methods to check your deposit amount helps you when you are starting a new subscription or looking to deactivate your existing subscription. So what exactly is a deposit amount, and how is it calculated? How can you check your deposit amount? What are the practical methods to do it? Let’s take a look at your concerns together.

What Does It Mean to Check Your Deposit Amount?

Checking your deposit amount serves more than one purpose. It allows you to check the current status of the deposit amount you paid when starting your electricity subscription, as well as the relevant amount, user changes associated with the subscription, and whether it can be refunded.  The status of the deposit amount is of utmost importance especially when it comes to moving, deactivating your subscription, cancelling your contract or switching yo to a new subscription. The main purposes of checking a deposit amount are as follows:

• To see if the deposit amount you paid for subscription has been registered correctly,
• To check the amount to be refunded should you deactivate your subscription,
• To see if you have any other deposit debts,
• To confirm the accuracy of the information in the records of the supply company, among others.

You can check your deposit amount on the website of your supply company, their call center, customer service or via e-Government. To do this, you will be asked to enter your Turkish ID number, installation number, subscriber number or contract account number, depending on your type of application. Make sure you provide accurate information to check for the amount.

How to Check Your Deposit Amount Using Your Turkish ID Number

Using the Turkish ID Number is one of the most common and convenient ways to check for your deposit amount. This method allows you to check the status of your deposit amount on a single screen without having to visit an application center. Often, you need to follow the steps below to check your deposit amount via e-Government:

• Access the e-Government gateway. Once you have verified your ID and accessed the system, you’ll be directed to the Electricity Subscription Inquiry or Consumer Services field.
• You will then access the services of the EPDK (Energy Market Regulatory Authority) or the authorized supply company. In some regions, authorized companies may offer a deposit amount query screen directly on e-Government.
• Verify your user account using your Turkish ID Number. The system will list your active and past subscriptions.
• You will then view the deposit amount records. The deposit amount you paid, its payment date, subscription type, refund status and other details will be displayed on the screen.

How to Check Your Deposit Amount Using Your Contract Account Number

The contract account number, which electricity supply companies create for each subscription, plays a critical role when it comes to checking your deposit amount. This number is a code specific to that subscription only, found in your bills and contract files. This is a common check method especially for commercial businesses, corporate subscriptions and institutional contracts. Because it is faster and more secure for companies to use their contract account numbers instead of a Turkish ID Number. Follow the steps below to check your deposit amount through the supply company:

• Go to the company’s website. You will be directed to Deposit Amount Query, Subscription or Online Services Center.
• Enter your contract account number in the relevant field.
• Once the system completes the verification step, you can view all records for your deposit amount.

How to Check Your Deposit Amount Using Your Installation Number

An installation number is a unique code that is defined for a specific electricity meter and often cannot be changed. Many people choose to use their installation numbers to check for their deposit amounts. When moving, this is a very convenient method to check the deposit amount of the old subscription. Follow the steps below to check your deposit amount using your installation number:

• Enter the online services center.
• Select Check with Installation Number.
• Enter the 10-digit installation number that is written on the meter.
• The system will then list the subscriptions of that installation. It will also show you the deposit amount.

When Is the Deposit Amount Refunded?

Many people wonder when the deposit amount can be refunded. Once your subscription has ended, it is possible to get the deposit amount back if you meet certain conditions. In short, the amount will be refunded under the following circumstances:

• Once the have deactivated your subscription completely, the deposit amount will be refunded to you after you have paid all outstanding debts.

The deposit amount will often be refunded to your bank account using your IBAN Number. Some supply companies may offer to pay in cash, too.

If you are looking to check the deposit amount of your deactivated subscriptions quickly, accurately and safely, you can easily use the services offered by Aydem Perakende. You can use your installation number, Turkish ID Number or contract account number to complete the query in seconds. You can also manage your subscription quite conveniently, too.

FAQ

How is the deposit amount calculated?

The deposit amount is calculated based on the subscription type (residential, commercial, industrial, etc.), the contract power (kW), and the current unit rates determined by the Energy Market Regulatory Authority. The higher the contract power, the higher your deposit amount will be.

How can I check the deposit amount for an old subscription?

The deposit amount for a deactivated account is often refunded in a certain period of time after the last bill is issued. You can contact the online service center or customer services of the relevant electricity supply company for refund details.